Employment

 

 

Postings ~ September 2021

EMPLOYMENT OPPORTUNITY

Home Care Program Manager

For more than 40 years the Hornby and Denman Community Health Care Society has proudly delivered compassionate and caring, publicly funded and privately contracted home care services to seniors on Denman and Hornby Islands. We seek a dynamic, experienced manager to continue these efforts and to lead the program into the future.

 

Providing leadership and supervision to program staff including the RN/LPN Supervisors, Scheduler and team of 18 Community Health Workers, the Program Manager ensures quality of care, safe practices, and program outcomes in accordance with funding obligations and program objectives. Preferring the challenge of working in a small non-profit organization and passionate about community-based care, the Program Manager has strong planning and communication skills and the ability to organize, coordinate and prioritize workload effectively.

 

This is a full time position with a preference that the successful candidate live on either of the islands. Interested applicants are encouraged to contact Lori Nawrot for more information about the role: lori@hornbydenmanhealth.com or (250) 335-2885

Job Description – Home Care Program Manager

 

In accordance with the vision and mission of the Hornby & Denman Community Health Care Society, the Home Care Program Manager is responsible for planning, organizing and directing the delivery of home care services and related programs. Providing leadership and supervision to program staff including the RN/LPN Supervisors, Scheduler and team of Community Health Workers, the Program Manager ensures quality of care, safe practices, and outcomes in accordance with contractual/funding obligations, established standards and regulations, and the Society’s policies and procedures.

This position reports to the Executive Director.

 

Duties and responsibilities:

Ensures that assigned client care is being provided safely, efficiently and effectively and in accordance with program goals and to established policies and procedures by:

  • Managing client service processes including initial meetings, client agreements, assessments, home inspections and equipment recommendations,
  • Developing and implementing care plans and providing instruction and training to staff as required,
  • Communicating and responding to feedback about client condition and care needs with the Supervisors, Island Health Case Manager and other members of the care team, advocating for additional care as needed,
  • Supporting service care plans by monitoring the scheduling of work assignments for Community Health Workers,
  • Promoting a safe work environment and safe work practices,
  • Addressing and documenting of any risk management and quality issues as they arise.

 

Plans, directs and evaluates staff resources in accordance with program needs:

  • Planning for and recruiting sufficient trained staff,
  • Communicating policies and procedures to staff,
  • Providing ongoing coaching and mentoring to facilitate performance improvement,
  • Planning and facilitating staff in-services, client specific training and other educational training as required,
  • Performing annual staff evaluations and implementing progressive discipline procedures,
  • Overseeing scheduling of services and work assignments,
  • Overseeing recording and reporting of required staff and client activity,
  • Administering, with support, the Collective Agreements for CHW2 and Scheduling staff.

 

Promotes on-going provision of home care services by:

  • Promoting the vision, mission and values of the Hornby & Denman Community Health Care Society,
  • Identifying organizational opportunities for analysis and improvement,
  • Working with the Home Care Committee to ensure policies and procedures are current and meet contract and legislated requirements,
  • Contributing to the development of program reports and analysis, including budgets,
  • Providing information about home care and related seniors supports to community members,
  • Managing complimentary programs such as the Equipment Loan Cupboards and grant projects,
  • Participating in the Denman and Hornby Health Networks and related community meetings and events,
  • Gathering and communicating information about community needs.

 

Qualifications

Education, training and experience:

A level of education, training and experience equivalent to a BSN or a degree in a relevant health discipline.

Specialized training or experience in home care services, patient assessment, palliative care, dementia, pain management, home care aids and equipment.

Experience leading staff teams including scheduling, training, performance evaluation, safety assessments and facilitation techniques.

Valid BC Driver’s licence and vehicle.

 

Skills and abilities:

Ability to organize, coordinate and prioritize workload effectively.

Ability to lead and manage, to motivate, delegate and operate in both structured and unstructured situations.

Strong communication skills and ability to establish and maintain professional and harmonious relations with clients, families, and staff.

Strong planning skills, strategic and operational.

Knowledge of Hornby and Denman Islands and/or an understanding of service delivery in rural and remote communities.

A clear Ministry of Justice criminal records check, this will be done by the Society after hiring.

 

Schedule and hours of work: Full time position

 

Job Description – Administration and Finance Assistant

 

The Admin/Finance team are responsible for the day to day administration and financial activities of the Society including data management, reporting, human resources and reception. Reporting to the Executive Director, the Financial Administrators work together to maintain all necessary and appropriate records, files and processes to ensure the smooth and compliant financial operation of the Society, focusing on accuracy and efficiency.

 

Duties and responsibilities:

Financial Management

  • Perform day-to-day financial operations such as accounts receivable, accounts payable, deposits, bank account monitoring,
  • Prepare bi-weekly payroll calculations and remittances, and process monthly expenses for approximately 50 staff and contractors,
  • Prepare and submit all required government remittances and reports including filing of GST and annual charity return, WorkSafe, and required employer association reports,
  • Prepare and submit all T4s, T4As, and ROEs,
  • Ensure the efficient and effective tracking and reporting of all contract and grant sourced funding including BC Gaming funds,
  • Establish and maintain appropriate client billing and tracking systems for all fee-based programs and contribute to excellent client service by efficiently responding to client inquiries,
  • Manage organizational cash flow and forecasting,
  • Liaise with all external partners including contractors and consultants,
  • Maintain and secure the financial files and records for the Society 

Human Resources, Data and Technology

  • Coordinate and administer human resource processes including hiring and departure paperwork and checklists,
  • Administer staff benefit programs for unionized and nonunionized employees,
  • Maintain client, donor and staff data management systems,
  • Contribute to a positive workplace by efficiently responding to staff requests and inquiries,
  • Manage the repair and maintenance of computer and office equipment, including liaising with an external IT service provider,

Administration

  • Perform a variety of administrative duties including maintaining the office phone system, receiving and process all incoming and outgoing mail, maintaining staff ferry card system,
  • Oversee scheduling and invoicing of practitioner use/events in meeting rooms,
  • Greet and direct callers and visitors, respond to requests by providing information directly or directing inquiries to appropriate individuals within the organization. Assist with equipment loan cupboard requests.
  • Maintain stock of office and related supplies within budget constraints.
  • Create, implement and maintain systems to ensure an organized work environment,
  • Represent HDCHCS in a professional and enthusiastic manner,
  • Perform other duties as required and assigned

Qualifications

Education, training and experience:

Grade 12 education plus graduation from a formal Business Administration or Commerce program or equivalent experience

Professional experience of broad financial and operations management experience, experience in human resource management an asset

Certificates or training in financial management for non-profit organizations, human resource management, benefit administration, data analytics and IT are considered an asset

Knowledge, skills and abilities:

Ability to set priorities, develop a work schedule, monitor progress towards goals, and accurately track details, data, information and activities

Ability to establish and maintain positive working relationships

Ability to work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness

Knowledge of provincial legislation on Employment Standards, Occupational Health and Safety, Human Rights, collective agreements, an asset

Literacy in Excel, knowledge of QuickBooksOnline, Google Workspace an asset

Excellent communication skills, written and oral

A clear BC Ministry of Justice criminal records check, this will be done by the Society at time of hiring

Schedule and hours of work:

3 days per week (Wednesday to Friday) for an average of 24 hours per week.

Rate: $23-24/hour dependent on experience. This position is eligible for the Society’s benefit plan.

Community Health Worker 2

Job Title: Community Health Worker 2                   Department: Home Support

Position: Part time – 35 hours per week                   Location: Denman Island

Grid level: 21hourly rate $23.27 – $25.45               Association: UFCW

Period of Availability: 8am – 5pm – Sunday, Monday, Tuesday, Wednesday and Thursday.

Casual positions also available on Denman Island and Hornby Island

Job summary

As a member of the Home Care team, Community Health Workers provide assistance with personal care and other support to clients to promote their independence and their ability to stay living in their own homes and communities. This includes assistance with activities of daily living and delegated tasks as directed in the care plan and by the Home Care Supervisors.

The successful applicant will have:

  • a Grade 12 education
  • graduated from a recognized training course and/or equivalent combination of training and experience that qualifies for registration in the BC Care Aide & Community Health Worker Registry
  • a valid BC driver’s license and use of a reliable vehicle
  • current First Aid Certificate, level C
  • Food Safe certificate

Interested applicants are invited to email their resume and covering letter by July 16, 2021 to:

Sheila Sperling-Law, Home Care Program Manager at sheila@hornbydenmanhealth.com

HDCHCS encourages applicants from qualified persons from diverse backgrounds and of differing abilities.

Community Health Worker 2

Job Description

Labour Agreement:     Community Subsector Collective Agreement                        

Benchmark:                 Community Health Care Worker 2

Pay rate:                      Grid 21

Position Description:

As a member of the Home Care team, Community Health Workers (CHW) provide assistance with personal care and other supports to clients, to promote their independence and their ability to stay living in their own homes and communities. This includes assistance with activities of daily living and delegated tasks as directed in the care plan and by the Home Care Supervisors.

 Roles and Responsibilities:

Duties:

  • Assist clients with activities of daily living such as feeding, lifts and transfers, bathing, skin care, oral hygiene, and toileting.
  • Perform delegated tasks for which transfer of function training has been completed, such as catheter care, suppositories, applying non-sterile dressings and implementing and maintaining exercise and mobilization routines.
  • Administer pre-dosed medications to clients and provides medication reminders in accordance with established policy.
  • Plan, prepare and serve meals and shop for groceries.
  • Perform housekeeping duties such as sweeping and mopping floors, vacuuming, dusting, washing dishes, and laundry.
  • Observe clients and their environments and report unsafe conditions and behavioral, physical and/or cognitive changes to supervisor.
  • Demonstrate methods and provide basic information to clients in relation to activities of daily living, housekeeping, meal planning and preparation, and grocery shopping in accordance with pre-established service plans.
  • Complete and maintain related records and documentation such as communication books, and client reports.
  • Accompany clients on outings such as appointments, shopping and leisure activities.
  • Community Health Workers work independently in the community, with little or no direct supervision in client homes. They provide care to clients with various abilities, some who cannot direct their own care.
  • Correct, neutralize and report hazardous and unsafe working conditions. Report all accidents, incidents, and near misses and hazards in which they were personally involved or which they personally witness.
  • Perform other related duties as assigned.

Qualifications:

Experience, Education and Training:

  • Grade 12 education
  • Registration in the BC Care Aide Registry
  • Graduation from a recognized Health Care Aide training course and/or equivalent combination of training and experience that qualifies for registration in the BC Care Aide Registry
  • Valid BC driver’s license and use of a reliable vehicle
  • Current First Aid certificate – level C, Food Safe certificate

Skills and abilities:

  • Communicate effectively , both verbally and in writing
  • Ability to work collaboratively with coworkers and members of client care team
  • Ability to work independently with a minimum of supervision
  • Physically able to perform the duties of the job
  • Ability to operate required equipment
  • Ability to organize and prioritize
  • Ability to establish and maintain rapport with clients
  • Ability to observe and recognize changes in clients
  • “Can-do” attitude and an ability to be proactive and flexible when faced with a new task or challenge